Shipping policy
At Tiny Desk, we are committed to providing you with the best service and ensuring your orders are delivered promptly and safely. Here is our shipping policy to guide you through the process:
- Shipping Methods: We offer standard and expedited shipping options. The choice is yours depending on how quickly you need your order.
- Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Areas: We currently ship to the USA only. Please note that we do not ship to P.O. boxes.
- Shipping Costs: Shipping costs are calculated at checkout based on the weight of the items and the shipping destination.
- Delivery Times: Standard shipping typically takes 3-5 business days, while expedited shipping takes 1-2 business days. Please note that these times may vary during peak seasons or due to external factors beyond our control.
- Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor the status of your delivery.
- Undeliverable Packages: If your package is returned to us as undeliverable, we will contact you to arrange for reshipment. Additional shipping fees may apply.
- Damaged or Lost Packages: In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with you to resolve the issue promptly.
For any questions regarding our shipping policy, please feel free to contact us.
