Refund policy

Refund Policy for Tiny Desk

At Tiny Desk, we strive to ensure your complete satisfaction with every purchase. Please review our refund policy below for detailed information about our return and refund procedures.

Eligibility for Refunds:

• Items must be returned unused, in their original packaging, and with all tags attached.
• A receipt or proof of purchase is mandatory for processing refunds.
• Certain items, such as personalized products or products marked as final sale, are not eligible for return or refund.

Refund Process:

• Contact our customer service team within 30 days of receipt of your order to initiate a return.
• Package the item securely and include the return form provided by our customer service team.
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.

Non-Refundable Items:

• Gift cards
• Perishable goods such as food or flowers
• Downloadable software products

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

For any questions regarding your return or refund, please contact us at [email protected].